Reference

Privacy Policy for Your Indonesia Account

DANA, OVO, GoPay and QRIS checks are part of how our Privacy Policy keeps your account data organised before you open the lobby.

DANA data checksOVO phone matchGoPay wallet recordsQRIS payment traces09:00-23:00 WIB support
djrum4d Privacy Policy for Your Indonesia Account
CONTACT ROUTES

Reach Us About Privacy Requests

Fast contact matters when privacy involves your wallet or device. We keep live chat, WhatsApp and email paths available every day, with privacy handling from 09:00 to 23:00 WIB. For your safety, we answer only after matching your account details; support will never ask for your DANA, OVO, GoPay or QRIS PIN.

Team online

Live chat privacy check

Use the live chat box from 09:00 to 23:00 WIB when you need a quick privacy answer. We may ask for your registered phone number and last wallet method, then keep the chat tied to your account record.

WhatsApp account match

Send a privacy request through the WhatsApp button after logging in if you cannot reach the lobby. We compare the message number with your account phone before discussing DANA, OVO, GoPay or QRIS records.

Email written request

Email [email protected] for correction, access or deletion requests that need a written trail. Include your username, registered phone and the device you last used, but do not send wallet PINs or passwords.

ACCOUNT HANDLING

How Your Account Data Is Handled

Privacy handling is not a hidden back-office task for us. Each account action leaves a limited record: registration, login, payment match, game session and support contact.

Data we collect

We collect the details needed to run your account: username, phone number, login time, IP range, device type and payment reference. Game choices such as Aviator or Dragon Tiger may appear in activity logs linked to security checks.

Payment records

DANA, OVO, GoPay and QRIS records are used to match wallet ownership with your account. We store transaction references, payment status and timestamp; wallet PINs stay with your provider and are not requested by us.

Cookies on devices

Cookies remember your session and basic lobby preferences so you do not repeat the same login step. On Android Chrome, you can manage them through Settings, Site settings, Third-party cookies and Site data.

Account security steps

Two account steps help reduce misuse: confirm your phone during registration and update your password from Profile, Security, Change Password. We may pause a privacy request if the sender cannot pass account matching.

Record retention

We keep account and payment records only for operational, security and legal needs, then remove or anonymise them when they are no longer required. Support transcripts are kept with the related request for audit clarity.

Policy changes

When this Privacy Policy changes, we update the page date and may show an account notice after login. If a change affects how your data is used, our support team can explain the new wording.

Privacy Questions Before You Join

Before you open an account, you should know how privacy requests work in daily use. The answers below cover account data, payment references, cookies, corrections and deletion requests in plain terms. If your question involves access to the lobby, our answer also depends on local law and is available only where local law permits.

We collect the details you give during registration, plus login time, device type, IP range, wallet references and support messages. If you open Fish Hunter or Basketball Betting, related activity may be logged for account security.

We use DANA, OVO, GoPay and QRIS references to confirm that the wallet matches your account and to resolve payment questions. We do not ask for PINs, app passwords or one-time codes.

Yes, contact us by live chat, WhatsApp after login, or [email protected]. We verify your username, registered phone and recent device before sending account data to avoid exposing it to another person.

Log in, open Profile, then Account Details, and send the change request from the linked support button. We may ask for a wallet reference from GoPay or QRIS to confirm ownership.

Cookies keep you signed in, remember basic lobby settings and help us spot unusual access. On Android Chrome, check Settings, Site settings, Cookies and Site data if you want to clear them.

You can ask us to delete data that is no longer needed for account operation, security checks or legal records. We will explain what can be removed and what must be retained.

Our support team handles privacy messages from 09:00 to 23:00 WIB, then escalates account-matching or deletion requests to our internal operations staff. We respond through the same channel you used.